SBI Podcast

In a virtual world, Customer Experience has definitively been at the forefront of the digital revolution. How has your company adapted to the new demands of the market?

On today's show, John deLorimier, EVP at Concentra, joins us to discuss how to bring more value to the customer journey and deliver on the brand promise.

Direct download: VP_1838_JohnDelorimier_20099_online-audio-converter.com.mp3
Category:Corporate Strategy -- posted at: 9:15pm EST